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ITIL Practitioner Guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios. ITIL Practitioner Guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios. ITIL Practitioner Guidance (0113314876).pdf writen by AXELOS: This guidance is the essential reference text which accompanies the ITIL Practitioner qualification.

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Page 3. 3 . © ITSM Academy unless otherwise stated. ITIL® Practitioner Guidance. Download the free Introductory Overview of ITIL 2011 (PDF 4Mb). ITIL Practitioner Guidance is the essential reference text which accompanies the ITIL   8 Feb 2016 Sounds Klaxon ***.

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